Printer Operations Group - Ed Crowley Brings them into the Light

This Post introduces POG but the real "gold" is in the white paper found here.

Go get it.

I was impressed. The ideas are good.

What I find most intriguing is that this represents yet ANOTHER definition and approach in Managed Print Services - specifically from the true, billable, Consultant side.

I will not break down the white paper - go get it.

But here some highlights from the White Paper:

- Billing for assessments

- Vendor Neutrality

- The Deployment Curve - 4 stages

- "Root Cause Analysis"

- Result of an assessment is a Road Map not a Proposal for Products

- Cultural Navigation