Gartner - "IT asset management (ITAM) provides an accurate account of technology asset lifecycle costs and risks to maximize the business value of technology strategy, architecture, funding, contractual and sourcing decisions.”
There is so much turbulence in the industry today, it's tough to figure out what to do.
- Margins continue to drop
- The OEMs are locked in a War for the remaining 'clicks and you're in the line of fire
- Customers are demanding more than "scan once, print many'
There is a great way to remain relevant in the eyes of your customers and sell more services without the hassle of establishing third-party partnerships, investing in a NOC, or falling into a huge time-suck.
- No need to retrain your sales staff.
- No heavy investment in software packages that require an MBA to operate and understand.
- Keep your existing toolset
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