Toner Crime from Down Under: "40 years Worth of Toner purchased" - MpS, OMG, LOL!!!

In the, "Gee, MPS is a really good fit for Public Sector" file, a story of back room shenanigans, intrigue, gift giving and 40 years worth of toner from our friends in Australia and a place called Arts Victoria.

Well, it ain't toner bombs from the Middle East, its a bit more fun.

Odd as it may seem, a number of Purchasers in Australia have been caught, allegedly, paying 4 times the going rate for toner cartridges and receiving 'gift cards' in return.(No way!)

Cut right out of the report from the Victorian Ombudsmen:

"Ricoh CL7000 printer

In June 2003, Arts Victoria purchased a Ricoh CL7000, black/white and colour printer. The purchase of this printer included a service contract with Ricoh
Australia (Ricoh).

OfficeMax, the approved supplier under the State Purchase Contract, do not supply toner cartridges for a Ricoh CL7000 printer. OfficeMax advises purchasing officers to purchase toner cartridges for this printer from Ricoh.

The Ricoh service contract included:

• regular servicing
• black toner cartridges free of charge
• colour toner cartridges at a set price of $342 each. In January 2004,

Ricoh reduced the price of colour cartridges for this printer to $263 each.

My officers received advice from Ricoh that the price of $263 per unit for colour toner cartridges for a Ricoh CL7000 printer was available to Arts Victoria and remained until May 2010."

I know what you're thinking, "wait...Ricoh is supplying black toner cartridges for free?"

More tomfoolery, no doubt.

DOTC to Review books about Managed Print Services. Starting with Tab...

A collection of my fav's...and some not so fav...

Quote from a World Famous IKON Rep:

"I don't read, books..."

She said this out loud, during a Monday morning sales meeting.  I ain't kidding.

She was a very successful copier rep.

Over on LinkedIn, there is a nice little conversation going on around books. Books that exist, and books that do not exist - books about selling MpS. In my not so humble opinion, books aren't the answer.

On my desk, up there in the pic, are a few of the books I have read and collected over the years.  I had many, many more, but I lost them it what I loving call "the flood".

Let me first say this - there are more Poser authors, cloaked in mysterious garb, than one can point a stick at.  Most honestly believe what they are saying. Some even believe they are the first to utter such brilliance.

I find value in most, but in some, very little.

So here it is - DOTC will review "MPS: Managed Print Services" by Tad Edwards. Then we will look at "Designing a Document Strategy" by Kevin Craine and "Power Selling" written by Steven Power.

Honest reflections as seen from the trenches, from the Selling Professional, and from the MpS Practice Manager.

Hang on to your hats...

MpS & Selling: Are You a Hunter or A Farmer? Lions Prefer Farmers...

In the beginning you thought there was only one. But there were two.

At first, you thought you were smarter than both. But you were wrong.

They were simple animals, no scheme, no plans. Again, you were wrong.

Then you called down "The Devil" - he helped get one.  But was consumed by the other.

Tonight, the blood soaked field is afire.

Tonight, you're alone. Tonight, you're "going to sort it out."