Last year, Convergence 2010- April, 2010.
"...Togashi then addressed what was most likely the number one concern of the dealers in the room – the recent appointment of several senior IKON executives to high-level positions at Ricoh. Citing the need to expedite the Ricoh-IKON integration process, Togashi outlined some of the appointments. These included Matt Espe, the new chairman and CEO of Ricoh Americas Corporation (responsible for operations in North, Central and South America, including IKON); Martin Brodigan, the new executive vice president and CFO of Ricoh Americas Corporation; and, Jeffrey Hickling, the new president and CEO of Ricoh U.S..."
Most Recently:
Dear Ricoh Family Group Dealers,
Over the past two years, we have been working to integrate and align Ricoh Americas Corporation (RAC) to further strengthen Ricoh's position as an industry leader and best meet our customers’ needs. This has included a focus on both our Direct distribution and Dealer channels, as well as improved collaboration between the two channels.
After careful review, I have decided to further align the RAC organization with Ricoh U.S. to leverage our synergies and the strength of the U.S. organization. With this decision, we will eliminate the position of President and CEO, Ricoh U.S. and align the U.S. sales and operational leadership under RAC through my direction. And as a result of this decision Jeff Hickling will be leaving the organization. Jeff will continue in his role through July 15 to facilitate a smooth transition of U.S. sales and operations functions.
I want to thank Jeff for his leadership with both the IKON and Ricoh organizations over the past six years. Since Ricoh’s acquisition of IKON, Jeff has been instrumental in building an effective integrated leadership team in the U.S. and has had a positive impact with our Dealer community by building stronger collaborative relationships and increasing market share across all channels. We will continue to build upon these successes as we move into the next phases of our integration. I want to reassure you that we will continue our commitment to the Dealer channel as we work to strengthen the collaboration across channels.
Please join me in thanking Jeff for his many contributions to IKON, Ricoh and RFG dealers which will benefit us as we move forward, and wish him continued success in his future endeavors.
Thank you,
Kevin Togashi
Chairman and CEO
Ricoh Americas Corporation
A good view of Convergence 2011.
