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Monday, July 4, 2011

Lyra Sees the MpS Ecosystem Through the OEM/Enterprise Kaleidoscope


It's like
we share a brain, except DOTC doesn't have a staff and was on this page 12 months ago...Yeah, I know, I have self-esteem issues.

An article posted on The Imaging Channel caught my eye, "Managed Print Services: OEM Strategies". The headline piqued but the source engaged - Lyra.

Of all the research groups I know, only two command my attention. One is Lyra. I trust their opinion, to be honest. Sometimes, I may not agree with their observations but that is okay.

If you are an MpS'r from way back, say 24 months(!), what the Big 3 say is of no surprise; if you are a steady reader of DOTC, again, no surprise.

Lyra spoke with Xerox, HP, and Ricoh during the first half of 2011. The article is a reflection of all three.

The caveat is these discussions orbit around enterprise-level MPS engagements - not that there is no value - it's just that when interviewing at this level, the information is more proactive than responsive - the OEMs projecting their view of MPS, not necessarily reflecting the real MpS.

Regardless, it is the Future.

John Adams



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Greg Walters, Incorporated
greg@grwalters.com
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