"What's the biggest change in Managed Print Services since 2009?"

During the past seven years, I've attended dozens of speaking events, helped hundreds of clients, worked thousands of hours, and generated an incalculable number of words about managed print services.

When Nathan Dube approached me with a few quick questions about "then versus now", Clone Wars, and the best things sales reps can do in 2017, I tripped into the Time Tunnel.  What seems like yesterday is now nostalgic.

In the beginning, few were talking about, let alone selling, MpS.  In the 'good ole days, those of us in, made it up as we went along.

HP(Edgeline) and Xerox(Page Pack) had MpS programs.  So did Synnex and a few other organizations.

Customers were clueless when it came to DCA's, assessments, QBR's and proactive service.  Nobody heard of "Print Policies".(not print rules)

Below is our first podcast.  Thirty minutes of two veterans of the industry shooting the breeze.  I'd like to do more of these in a more relaxed format - with a libation.

I guess the theme for this podcast could be "The Song Remains the Same."

Enjoy.




The number one song in 2009:

Click to email me.

Merry Christmas, 2016

From Detroit to SoCali to Davidson, NC to Oconomowoc, WI (Yes, it is a real town) it's been a heck of a tour with no sign of letting up.

I started DOTC in 2008 and I've tried to mark each Christmas with pithy prose and cute, snowy pictures.

Losers Calling for "Unification"

It's a trap.

Obama and Donald sit down and talk and the news talkers are pushing the 'unity' talking point.

Sure, nice words and smiles looks fine and make us all feel warm and fuzzy. And yes, one should win with honor...and should lose with grace.

Under the guise of grace, the losers are cuddling up to the winner in an effort to further their losing agenda.

Trump won because of his words and actions resonated to a frustrated electorate - frustrated over the eight year old processes of Obama.  It is simple.

Trump must not change or acquiesce to the establishment. This will be difficult for he is now part of the machine we so adamantly challenged.

The Kids in America.

College campuses have always been a bastion for rebellion, a place to challenge beliefs and develop ideals - to stretch personal boundaries.

Unfortunately, nobody teaches the 'yudes', how to be an American or a winner.  Instead, "losing" fair and square, is equated with discrimination and victim-hood.  We've created a generation of whiners.

"I can't lose.  You're biased/racist/phobic!"

So the kids, who have nothing to worry about accept skipping class, head to the streets under the guidance of oh so many community organizers and burn stuff.

Tools. Useless.  Irrelevant.

Get back to your "Primitive Cultures" class.

America is not divided.  We are not tearing ourselves apart.

The biggest lie perpetuated in this campaign is that one candidate promotes dissension while the other pretends to "unify".  Evidence shows the exact opposite. Riots, shootings, protests, pontifications - voicing dissatisfaction with the results of an election - are coming from the side of 'understanding and Love'. ::sarcasm::

Here's the strategy: Create a problem, magnify the problem, force the electorate into a state of desperation and present yourself as the answer to the challenge you've created.

The media folks are stirring the pot, making it look like we are a nation of idiots, elitists and rubes.

Simple.

The United States of America survived the assassination of Kennedy, the twisted world of Nixon, the do nothing Carter Era, a sexual predator, 911, and the "Let's Make America Second" tour. Trump-World has got nowhere to go but up.