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Thursday, February 16, 2023

The Future of Work: Insights from a Global Survey of Desk-Based Workers


Discover the latest trends and insights shaping the future of work based on responses from 10,000 desk-based workers around the world.

I've been following the folks over at The Future Forum since the beginning of the fear of a global pandemic started and found interesting content about work from anywhere, the hybrid, and return to office movements.

The top two drivers motivating employees to work in the office are collaboration (33%) followed by building camaraderie (23%). However, executives value putting in face time with management 1.6 times more than non-executives, while non-executives value building camaraderie 2 times more than executives.

They've just released their Winter report and we've put together a summary, here.

Wednesday, February 15, 2023

ConnectWise FirstStrike: ChatGPT Integration and The DOTC AI in Sales Course


ConnectWise
has integrated OpenAI's ChatGPT with its remote monitoring and management (RMM) tools, ConnectWise Automate and ConnectWise RMM. This integration makes ConnectWise the first to release an OpenAI integration in the managed services industry. MSPs will be able to automate customer ticketing and issue-tracking processes to provide faster response times and improve customer service and engagement.
"Things that I know or are rumored to be:
Business last year increased by 34% in some areas and 57% overall
The number of endpoints increased over the past 24 months..."

- GW

Balancing the Benefits of AI with Data Privacy Concerns


The rapid success of the language model ChatGPT, developed by OpenAI, has raised concerns about data privacy. The tool requires massive amounts of data to function and improve, and the company fed it 300 billion words, including personal information obtained without consent. 

This data collection violates privacy, especially when data is sensitive and can identify individuals and their locations. 

Contact Me

Greg Walters, Incorporated
greg@grwalters.com
262.370.4193