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Thursday, October 31, 2024

Insights from "Ask Us Anything XXXVI" to Thrive in an Evolving Industry


Copier Salesperson - Office Technology Sales - IT Sales

If you're just stepping into this role, you're in for an exciting journey. Sure, copiers might not sound like the sexiest product, but when you dig into the dynamics of the market and add in the potential of AI, you’ll see why this industry is poised for some serious evolution. Here’s a story that might resonate with you and give you some insights into how to make a mark in your new role.

The Game Has Changed: AI Tools Aren't Just Fancy Gadgets

Art and Greg are two experienced hands in this space, and they’ve been around long enough to see how technology really changes the game. At a recent meeting, they talked about a tool called Fireflies—an AI that automatically records and transcribes meeting notes. This might sound minor, but think about how much time you can save if you’re not scribbling down everything during a meeting. More time for focusing on the conversation, building rapport, and getting to the real meat of the client's needs. It’s about leveraging every tool at your disposal to be the most effective version of yourself.

The same goes for Google’s notebook tool—keeping your thoughts organized is a huge win when you're juggling multiple prospects. It’s the first step in using AI to boost your efficiency and focus more on closing deals than on administrative tasks.

Off-Lease MFPs: Where Are We Going?

Now, you’re going to hear a lot about the off-lease multi-function printer (MFP) market, and it’s a bit of a battleground right now. The big news recently is Xerox buying IT Savvy for $400 million. It’s a signal that these companies are not just about selling machines anymore—they’re getting into IT services, which is where you, as a new rep, need to pay attention. More than ever, it’s about offering a complete solution, not just hardware. This is where you can differentiate yourself.

Customers are also getting more environmentally conscious. Recycling rates for MFPs are on the rise, from 5% a few years ago to 25% today, with a forecast of reaching 50-60% in the next few years. People want sustainable options. When you talk to a prospect, mentioning the sustainability aspects and the future of recycling could give you an edge, especially with clients who have corporate sustainability goals. Plus, knowing the ins and outs of these changing dynamics shows that you’re not just selling—you’re a consultant who’s paying attention to the industry’s pulse.

AI: Your Secret Weapon in Sales

Tuesday, October 22, 2024

Ai. The New god?



Charlie G. Peterson, IV takes on Ai, religion and God.

No biggie. Casual subject matter.

In her latest NorthStarAi article, The Rise of AI as God: Levandowski's 'Way of the Future', Charlie explores the notion through articles and content from and about Anthony Levandowski, a Silicon Valley engineer known for his work on self-driving cars, and his establishment of the church of Ai.

You may remember Anthony's adventures as a google big shot and one of the 70 or so Trump pardons.(wow)

But that's not important.

I had a chance to "sit down" with Charlie and get her insight on nothing less than Ai becoming God. 

Check it out.

Sunday, October 20, 2024

AI in the Driver’s Seat: Leadership, Customer Service, and the Tech Shifts You Can't Ignore


From AI revolutionizing leadership to the delicate balance between automation and human empathy in customer service, the tech landscape is shifting fast—and it's not stopping there. Amazon’s latest AI-driven robotics center is setting the stage for the future of automation, while debates continue over whether AI can truly match human ingenuity in scientific discovery. In this week’s Greg Report, we explore these breakthroughs and what they mean for the office technology world.

🦝️Take This amazon Yahoo's Advice: Quit
​🦝️Can artificial intelligence rescue customer service?
🦝️Inside Amazon warehouse where robots have taken over and cry at humans...
🦝️A new playbook offers guidance for AI leadership...

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Greg Walters, Incorporated
greg@grwalters.com
262.370.4193