The Top Six Managed Print Services Organizations of 2012

Photizo, Supplies Network, Xerox, Great America, MWAi,  & Lyra 

Photizo - They get it right and have been there from the beginning.

Before Gartner ever considered an MPS Quadrant, Photizo was there.

Back then Gartner didn't give a lick.

IDC, didn't know MPS.

Back then, half of our "esteemed" instructors carpet bagged on dealer fear.

When the consultants of the day were espousing the similarity of  MpS to color and poo-pooing MpS as "just another marketing scheme..." Photizo tagged the name "Hybrid Dealer" - of course, they copied the phrase.

That's what Copiers Do.

While others were 'find and replacing' the word 'copier' for 'MPS', Photizo published the Three Adoption Stages of MpS.

And just as others enveloped those three into their MPS talk-track, Photizo added even more stages, resulting in the above chart.

They've gotten it.  They've been on it from day one.

Now some in our ecosystem confuse me with them, promoting me as a Photizo employee or worse, their hatchet-man.  Don't get me wrong, I have no problem being a GunSlinger, but I choose both my allies and my targets - nobody tells me where the Red Dot lands.

Truly, if back in the day anybody else was saying what Photizo was saying, I would acknowledge them as well.  

"...Sooner or later, One has to take sides, if one is to remain human..."

So we make our choices and we stick with the plan.  I chose Photizo because they've been right there on the same page as I, seeing the same things I have in the field from Genesis.  And sometimes, they make people uncomfortable - awe, poor baby...

One Has to Take Sides
The Quiet American — MOVIECLIPS.com

Umm....huh...changes...n stuff...

She used to have long, blonde hair. Right?

HayWire

Okidata - VARs/BTA/PSA/RMM - and Agiliant

I just read the press release from Okidata announcing a relationship between Oki and Agiliant.

You'll remember Agiliant is a newcomer to the MpS space(sorta, they pretty much invented MpS back in the day before flipping out to Pitney) - Agiliant is looking to provide third-party IT services to MpS providers, rounding out any managed services portfolio.

Not a bad model.

Okidata adds yet another dimension to their VAR strategy.  Again, you'll remember back in the summer of 2011, Oki announced a re-vamping of their Total Managed Print portal that included interfaces to many of the popular PSA's.(Connectwise, Level Platforms...)

The VARs are coming, and their infrastructure partners are leading the way.  All this is fine and grand.  But software does not an MpS Practice make.

How are these new VARs going to SELL this new service?  Just like helpdesk and the NOC?

It ain't that difficult, so we should see thousands of VARs embrace and prosper in this new realm, shouldn't we?

It's our ecosystem all over again - let's call it the MpS ExoSystem.

Press Release:

Butch Cassidy, the Return - BlackThorn

What Should we Do with all These VARs?

johnathan, Johnathan...JOHNATHAN...JOHNATHAN...JOHNATHAN !

Next chance you get, check out the last 10 seconds of the ending scene in 300.

Why would a proven model some 3 decades old, not hold up to supporting MpS?

Because no matter how many nifty tools or vendor partners come calling, no matter how 'easy' an MpS program looks from the outside, Managed Print Services is not a bolt-on proposition.

Sound familiar?  Remember the 50% to the MpSr's who failed?