HP, Lexmark and Xerox - Their Words, In the Clouds

Everybody is going to the Clouds and in that spirit, I went out and created Word Clouds based on two conference call transcripts and one interview - from the horses' mouth, sort of speak.

Word, or Tag Clouds generate a picture based on the quantity each word is mentioned in a given field of text. All I did was C&P transcripts and the application did most of the work.

Entertaining and illuminating.

Enjoy.

Lexmark - Seeking Alpha, May, 2012 -

"...our performance in the MPS segment itself is very strong, but more importantly it’s the way we go to market. So over 70% of our hardware revenue is in that large workgroup category, which is really the Enterprise segment of the market and that percentage is growing and it’s being driven by our ability to deliver high-end services and solutions..."

- John W. Gamble.

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HP Conference Call, February, 2012 -

"...In Imaging and Printing, year-over-year revenues decreased 7% with declines in supplies and hardware in consumer and commercial. And operating margin declined to 12.2%...IPG has been the lifeblood of our company for a long time with great margins and very resilient revenues...But we also have to recognize that the business is being pressured on multiple fronts, and revenues from our adjacent businesses...are doing quite well, but not developing fast enough to replace the revenues we've been losing. We have work to do here and are aggressively exploring ways to build on IPG's leadership given the realities of today's marketplace..." 

- Meg Whitman

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Xerox Conference Call, April, 2012 - 

"...You've heard me say this before, but it bears repeating. Some companies talk about transformation; we're actually doing it. Our results this quarter and our expectations for the balance of this year reflect the shifts happening in our business..."

- Ursula Burns

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It Begins: H-P to Unload 25,000 employees...

I got a question for you. How many MBA's does it take to get 25,000 people laid-off?  Ignore that.

The rest of the world see's output waning, the largest company in the world builds devices without the ability to print and the smartest people in the room cancel a tablet after 49 days.  Quick, get that drawer statement out.

Right now, it's too easy to kick Mother Blue in the chops - it is good to remember that "25,000" isn't just a figure on a screen - it represents 25,000 fathers, mothers, sons and daughters - families.

Dare I say, believers.  So to mock the poor souls taking early retirement or collecting pink slips, is cruel.

I won't do that.

I will say this - its easy to snicker and sneer at the mighty as they fall - especially the arrogant.  But we do not live in a vacuum and we are no longer islands.

I wrote a quip back in September referring to whenever HP sneezes, the rest of us get Zombie Flu.

I fear the trickle-down ramifications of a larger print OEM contracting Zombie Flu. What the hell is going to happen to all the 'little-people'?

Huh.  No worries, we're ready.

From around the interweb, first reports of this latest disturbance in the Force.

From Houston Business Journal, May 17:

The source told Business Insider that HP wants to downsize its workforce — which totals 320,000 worldwide — by 10 percent to 15 percent, though Business Insider doesn’t expect the company to eliminate that many jobs all at once. Also, manufacturing employees are not expected to be hit as hard as others, Business Insider said.

From Business Insider, May 16:

Layoffs are going to be significant. 


At least, they'll be bigger than what Whitman has said so far. She's said that layoffs would NOT be "broad-based" at least in China (whatever that means), but she didn't say anything about the rest of the worldwide workforce.


Our source said HP wants to trim its workforce by 10%-15%. Given that HP has 320,000 employees, a 10% reduction would be 32,000 workers gone. However, that would include an early retirement program. 


We'd guess that this would include attrition, too, where new hires don't come in when employees leave. That number sounds high and we don't expect HP to promise it next week, because HP will also want to shift some jobs offshore. So, HP's total workforce numbers won't reflect all of the cuts.

Barron's, May 17 -

Business Insider’s Julie Bort this morning is back on the corporate layoff beat, writing that one unnamed source at Hewlett-Packard (HPQ) tells her that there will be “massive” job cuts at the company, perhaps as much as 10% to 15%, or 32,000 to 48,000 workers.


ISI Group’s Brian Marshall this morning writes that a so-called Reduction in Force would “improve confidence in HPQ’s guidance for ‘at least $4.00 in EPS in fiscal 2012′ and enable investments in strategic, higher-growth areas.’” Marshall has a Buy rating on HP shares.

ZDNet, May 17 -

HP’s operating profit per employee trails rivals, according to a Morgan Stanley analysis.


For instance, IBM’s operating profit per employee is $49,000. Apple’s is the same. EMC makes $67,000 in operating profit per employee.


HP’s tally: $35,000.


The only way for HP to change that metric—assuming the company can’t suddenly boost growth—is to lay off workers.

And of course there is this:

Number of people seeking jobless benefits unchanged last week


The number of people seeking unemployment benefits was unchanged last week, suggesting steady gains in the job market.


The Labor Department said Thursday that weekly unemployment aid applications stayed at a seasonally adjusted 370,000, the same level as the previous week. The four-week average, a less volatile measure, fell for the second straight week, to 375,000....

Here.

TransForm MpS 2012, "The Seeger Sessions"

I like shows.  I like to visit with like-minded folks and I like to see the latest, greatest toys.

Lately, at least for the past four years, the tone at some of these shows seems to have ranged anywhere between desperation and bliss.

There is one constant- the show is busy and there is rarely enough time to get quality time.

Some of the topics I am looking forward to discussing this year at Transform are:

The Future of MpS - It ain't what it used to be...

Tablets or Toner- Take a guess...

The Cloud - Will it make rain...

Mobile Business Intelligence- huh?

Business Workflow- MpS has ALWAYS been about BPO...

New MpS technology- What more can we do...

The funny thing is, as good as the speaker content is this year, the offline conversations can be even more interesting.

So, in that vein, I want to see and talk with as many folks as I can.

If you are interested in meeting with me and talking about anything from self-replicating nano-bots,  MpS compensation plans, M2M communications, the Cloud and its impact on business processes,  or who has the best MpS infrastructure program, let's schedule something.

I will be in Orlando from Monday evening to Saturday.  I have a presentation and some hard meetings set up, but send me an invite at greg@thedeathofthecopier.com and maybe we can get together for a few minutes.

Wide open, no charge, possibly over an adult beverage.

We'll call it the Seeger Sessions...

Pay me my money down - bruce springsteen by runawaydream

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Why I Want to Be Your Managed Print Services Association President

A Time for Choosing

To be President, Greg Walters

Tuesday, May 15, 2012

Fellow members of Your MPSA, I am reaching out today to ask for your support and your vote for President of Your MPSA.

Like our industry, Your Managed print Services Association has experienced a great shift – from an obscure genesis in San Antonio to an impeccable international presence. Since our humble beginnings back in 2008, I’ve been part of the great transformation of Your MPSA to center stage.

Today, Your MPSA and our niche are on the edge of greatness. From Sydney, Tokyo, Seoul, London, Johannesburg, Oklahoma City, Detroit, Chicago, Dallas, St. Louis, Seattle, Miami, New York City, Des Moines, Ontario, Berlin, San Juan, Paris, and Los Angeles, fellow MpS’rs are taking up the MPSA banner, helping businesses reduce costs, preserve jobs and make life easier.

That’s right, there’s more to MpS than toner on paper.

Still, I remember our proud technology lineage and customer focused pedigree. I believe in our industry. I see resilience and perseverance within each OEM, inside every provider and in the can-do attitude of all those “down the street” reps. We are a hearty bunch.

My Vision for Your MPSA is to grow with the shift, not against it. The winds of change are mighty and wise is the person who sails with the current. Knowing this and with bold confidence, we will move into a prosperous era unbound by misguided dogma of the past.

We will not venture the seas alone. Collaboration will be a supporting aspect in the coming years for Your MPSA – I will actively pursue open relationships and engage with anyone who brings value to our members.

One thing I’ve learned during my three year involvement with Your MPSA is that when we focus on the needs of our membership, forgetting corporate agendas, we do great things. I believe Your MPSA is For the Members, by the Members. Outside agenda’s will be left at the office.

Winston Churchill said that ‘the destiny of man is not measured by material computation. When great forces are on the move in the world, we learn we are spirits, not animals.’ And he said, ‘There is something going on in time and space, and beyond time and space, which, whether we like it or not, spells duty.’ As I travel the MpS ecosystem, I am often approached by MPSA members and non-members, asking questions about the future. Those questions aren’t posed out of fear or desperation. With each query there is a sense of determination and of duty. When “great forces are on the move in the world”, it is this spirit that sustains us; the same spirit Your MPSA is founded.

My Vision for Your MPSA is growth through attraction. Our message will cultivate and extend relationships within our niche and outside the industry. And I promise, Your MPSA will continue to be member-centric.

If you and I share a passion for our ecosystem and if you believe, like I do, our best days are yet to come, then ‘You and I have a rendezvous with destiny’.

Cast your vote for me, volunteer and let’s get started.

Thank you for your time,

Greg Walters

greg@waltersgroupinternational.com

Vote Here.

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Orlando, Transform and Get Off Your Glass - Mobile Business Intelligence, baby...

For the third year in a row, it is my great honor to be presenting at the Photizo, Global MPS Conference, Transform2012.

The first year, I talked about selling MpS internally, last year I chatted about building an MpS practice inside the traditional VAR.

This year, we'll have a palaver around remote work-forces, mobility and that nefarious or benevolent eye in the sky, The Cloud.  We'll throw in a dash of Big Data, for good measure.

A thrill packed 45 minutes bursting with goodness beyond MpS - oh the Joy!

Below you'll find a "teaser" (someday I will figure out how to build trailers) of my upcoming presentation.

Enjoy...

Taste of "Get Off Your Glass" TransForm 2012 on Prezi

The Tablet is To Print as The Cloud is To IT Services: The Death of I.T.

 I.T. Services: "...that's a wrap..."

When filming a scene in a movie, once the director has what he needs on set, and the filming is complete, somebody will announce, "That's a wrap!" indicating the end of the scene, show, or movie.

Then they celebrate the completion and bash-out at the "Wrap Party".

While sitting in the first day of presentations at an industry symposium, Lyra 2012 - I had an epiphany.

The days of IT departments, IT VARs and CIOs are numbered.  The ending scene is being played out before us.

Off camera, an anxious Director is about to announce, "That'a a Wrap, people..."

That's right.  Wrap it up.